What Brainbrook keeps about you, which is your receipts and what you type, and what it never does with your phone number, which is sell it, rent it or share it for marketing.
Brainbrook ("Brainbrook," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through brainbrook.com (the "Services"), how we use and protect it, and the choices available to you.
Company Information
- Company: Brainbrook
- Address: 10 W Broad St, Columbus, OH 43215
- Phone: (888) 338-9079
- Email: support@brainbrook.com
Information We Collect
We collect information you provide directly to us, such as your name, email address, and mobile phone number when you contact us, submit a form, or opt in to our SMS program. We also automatically collect limited technical information, such as device type, browser, and usage data, when you interact with the Services.
How We Use Your Information
We use the information we collect to operate and improve the Services, respond to your inquiries, deliver the updates and SMS messages you request, maintain the security and integrity of the Services, and comply with legal obligations.
How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (such as hosting, analytics, and customer support), and only to the extent necessary for them to provide those services. We may also disclose information when required by law or to protect our rights and the safety of others.
SMS Messaging and Mobile Data
When you opt in to our SMS program, we collect your mobile phone number and your consent records in order to deliver the text messages you have requested. The categories of information collected through the SMS program are used solely to operate the program and send the messages you signed up to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may cancel SMS messages at any time by replying STOP, and you may request help by replying HELP. Message frequency varies, and message and data rates may apply.
Cookies and Tracking Technologies
The Services may use cookies and similar technologies to remember your preferences, understand how the Services are used, and improve your experience. You can control cookies through your browser settings, although disabling them may affect certain features.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also opt out of SMS messages at any time by replying STOP.
Children's Privacy
The Services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page, and your continued use of the Services indicates your acceptance of any changes.
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
- Company: Brainbrook
- Phone: (888) 338-9079
- Email: support@brainbrook.com
- Address: 10 W Broad St, Columbus, OH 43215